Privacy Policy

Simon's Soup Kitchen Privacy Policy

Effective Date: January 1, 2025

Simon's Soup Kitchen respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect the following types of information:

Personal Information:
Your name, email address, phone number, mailing address, and any information you provide through forms, donation pages, volunteer sign ups, or event registrations.

Non Personal Information:
Browser type, device information, and general usage data collected through cookies or analytics tools to help improve our website and communication.

How We Use Your Information

We use your information to:

Communicate with you about services, events, and volunteer opportunities
Process donations and send acknowledgments
Share updates on organizational programs and community support efforts
Improve our website and user experience

We do not sell or rent personal information.

Data Sharing

We may share information with trusted third party service providers who assist in operations such as:

Email and SMS communications
Donation processing
Volunteer management software

These partners are only permitted to use data for the services they provide on our behalf.

We may also share information if required by law or to protect the safety and rights of Simon's Soup Kitchen, its volunteers, or the public.

Data Security

We use administrative, technical, and physical safeguards designed to help protect your information. However, no method of transmission or storage is guaranteed to be 100 percent secure.

Your Rights

You may request to:

Update your personal information
Opt out of communications
Request deletion of your information to the extent permitted by law

To make a request, email: info@simonssoupkitchen.org

Third Party Links

Our website and communications may include links to third party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this policy to reflect changes in our practices. Updates will be posted with a revised effective date.

For questions about this policy, contact: info@simonssoupkitchen.org

Messaging Terms and Conditions (SMS)

Program Description

By opting in to SMS communications, you agree to receive text messages from Simon's Soup Kitchen related to volunteer opportunities, service schedules, community updates, fundraising events, and general communication.

Consent

By providing your mobile number, you consent to receive recurring text messages. Consent is not required to receive services or support.

Opt Out

You may unsubscribe at any time by replying STOP. After opting out, you will no longer receive SMS messages unless you opt in again.

Help

For help, reply HELP or contact: info@simonssoupkitchen.org

Message Frequency

Message frequency varies. We aim to send messages only when necessary and relevant.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

We do not share or sell mobile numbers or text opt in data with third parties for marketing purposes. Data may be shared only with vendors who support SMS services for the organization.